Car seat harness straps should be tight to your child’s body, only allowing for one or two fingers to lay flat between your child’s chest and harness. Clothing can affect how tight the harness fits.
Fabric parts can be removed to wash and should be cleaned with warm water and a mild detergent. Do not put fabrics into a washing machine or use a tumble dryer.
If for any reason you are not happy with a product you have purchased from us, please visit our support portal and we will advise you on the next steps.